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_a658.001 _bRAK 2006 |
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_aKnowledge management in the services sector / _cEdited by N. Janardhan Rao and Deepak Kumar. |
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_aIndia : _bIcfai university press, _c2006. |
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| 300 |
_ax, 305 p. : _bill. ; _c26 cm. |
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_aKnowledge management _9148 |
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