000 00723nam a2200205 4500
003 OSt
005 20220603235123.0
008 171118s1998 ii a|||g |||| 001 0 eng d
040 _aBD-DhBCSAA
_cBD-DhBCSAA
082 0 4 _a658.4013
_bDEH 1998
100 1 _aDentoon, D.Keith.
_96117
245 1 0 _aHow to give quality service to your customers /
_cD.Keith Denton.
260 _aNew Delhi :
_bUBS Publishers' Distributors Ltd.,
_c1998.
300 _aix, 157 p. :
_bill. ;
_c18 cm.
500 _aIncludes index.
590 _asabiha
650 0 _2Customer services -- Evaluation.
856 _uhttp://library.bcsadminacademy.gov.bd/cgi-bin/koha/opac-retrieve-file.pl?id=e272fc0ab85c56179a97f8487b565ea4
_ye-Book
942 _2ddc
_cBK
999 _c2545
_d2543