TY - BOOK AU - Bishop,Sue TI - Develop your assertiveness T2 - Creating success SN - 9780749460013 (pbk.) AV - HD58.7 .B565 2010 U1 - 650.13 22 PY - 2010/// CY - London, Philadelphia PB - Kogan Page KW - Organizational behavior KW - Assertiveness training KW - Assertiveness (Psychology) KW - Interpersonal relations N1 - To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Right and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations UR - http://library.bcsadminacademy.gov.bd/cgi-bin/koha/opac-retrieve-file.pl?id=e0bbd3f63fe438433c694ad8d42f0768&public= ER -