Develop your assertiveness /
At head of title: Sunday Times
Sue Bishop.
- 2nd ed.
- London ; Philadelphia : Kogan Page, 2010.
- vi, 132 p. ; 22 cm.
- Creating success .
To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Right and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations.