Bovee, Courtland L. Business Communication Today / Courtland L. Bovee ,John V. Thill and Barbara E. Schatzman. - 7th ed. - India : Pearson Education , c2003. - Various Paging , ill; 28 cm. Includes Index. ISBN: 8178087790 Subjects--Topical Terms: Business communication Dewey Class. No.: 658.45 / BOB 2003