Volkema, Roger j. <br/><br/>
The Negotiation Tool Kit :  How to get exactly what you want in any business or personal situation / 
Roger J. Volkema. 
 - New Delhi :  prentice hall of india,  2008. 
 - xii, 206p. ;  22 cm.  
<br/><br/> Includes index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation
<br/><br/><label>Dewey Class. No.: </label>302.3  / VON 2008