Douglas, Jim. <br/><br/>
Readymade Business Letters that get Results / 
Jim Douglas. 
 - Great Britain :  Kogan Page ,  c1994. 
 - 158 p. :  ill;  22 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0749411864 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management 
<br/><br/><label>Dewey Class. No.: </label>651.75  / DOD 1994