TY  - BOOK
AU  - Rao,N Janardhan
AU  - Kumar,Deepak
TI  - Knowledge management in the services sector / 
SN  - 8131405028
U1  - 658.001 
PY  - 2006///
CY  - Hyderabad : 
PB  - Icfai University Press
KW  - knowledge Management
N1  - Includes bibliography and index
ER  -