Boyne, George A. Evaluating public management reforms : principles and practice / George A. Boyne... [et al]. - Philadelphia, Pa. : Open University Press, 2003. - vi, 177 p. : ill. ; 24 cm. - Managing the public services . Includes bibliography and index. ISBN: 0335202462 Subjects--Topical Terms: Organizational changeAdministrative agencies--Evaluation.--Management Dewey Class. No.: 352.3670941 / EVI 2003