TY - BOOK AU - Bhatnagar,Subhash C. TI - Unlocking e-government potential: concepts, cases and practical insights SN - 9788178299280 (paper back) AV - JF1525.A8 B435 2009 U1 - 352.3 22 PY - 2009/// CY - New Delhi, India, Thousand Oaks, Calif. PB - SAGE KW - Internet in public administration N1 - Includes bibliographical references (p. [327]-345) and index ER -