Dentoon, D.Keith. <br/><br/>
How to give quality service to your customers / 
D.Keith Denton. 
 - New Delhi :  UBS Publishers' Distributors Ltd.,  1998. 
 - ix, 157 p. :  ill. ;  18 cm. 
<br/><br/> Includes index. 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>Dewey Class. No.: </label>658.4013  / DEH 1998