Kanji, Gopal K.

100 methods for total quality management / One hundred methods for total quality management Gopal K. Kanji and Mike Asher. - London ; Thousand Oaks, Calif. : Sage, c1996. - 237 p. : ill. ; 24 cm.

Includes bibliographical references (p. [234]-235) and index.

0803977468 0803977476 (pbk)

96067701

GB96-40806


Total quality management.

HD62.15 / .K363 1996

658.4013 / KAO 1996