Besterfield, Dale H. <br/><br/>
Total Quality Management / 
Dale H. Besterfield...[et al]. 
 - India :  Prentice Hall of India Private Limited ,  c2003. 
 - xi, 640 p. :  ill;  24 cm. 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>9788120328839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.401  / BET 2003