Understanding services management : integrating marketing, organisational behaviour, operations, and human resource management / edited by William J. Glynn and James G. Barnes.
Material type:
TextPublication details: Chichester ; New York : Wiley, c1995Description: xxvi, 485 p. : ill. ; 24 cmISBN: 0471960667Subject(s): Service industries -- Management | Customer services -- Management | Service industries -- Marketing | Customer services -- MarketingDDC classification: 658.3 LOC classification: HD9980.5 | .U53 1995
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
|
Bangladesh Civil Service Administration Academy Library Ground Floor | Non-fiction | 658.3 GIU 1995 (Browse shelf (Opens below)) | Available | 31995 |
Total holds: 0
Includes bibliographical references and index.
ashik
Click on an image to view it in the image viewer
There are no comments on this title.