How to give quality service to your customers / (Record no. 2545)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00723nam a2200205 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220603235123.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 171118s1998 ii a|||g |||| 001 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BD-DhBCSAA |
| Transcribing agency | BD-DhBCSAA |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 |
| Item number | DEH 1998 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dentoon, D.Keith. |
| 9 (RLIN) | 6117 |
| 245 10 - TITLE STATEMENT | |
| Title | How to give quality service to your customers / |
| Statement of responsibility, etc. | D.Keith Denton. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi : |
| Name of publisher, distributor, etc. | UBS Publishers' Distributors Ltd., |
| Date of publication, distribution, etc. | 1998. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 157 p. : |
| Other physical details | ill. ; |
| Dimensions | 18 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | sabiha |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Customer services -- Evaluation. |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://library.bcsadminacademy.gov.bd/cgi-bin/koha/opac-retrieve-file.pl?id=e272fc0ab85c56179a97f8487b565ea4">http://library.bcsadminacademy.gov.bd/cgi-bin/koha/opac-retrieve-file.pl?id=e272fc0ab85c56179a97f8487b565ea4</a> |
| Link text | e-Book |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Non-fiction | Bangladesh Civil Service Administration Academy Library | Bangladesh Civil Service Administration Academy Library | Ground Floor | 05/28/2006 | 658.4013 DEH 1998 | 26476 | 11/18/2017 | 11/18/2017 | Books |